Glossary

Glossary

Term Book Chapter Definition
Chatbots Fintech Chapter 5: Fintech in Insurance In the context of AI in insurance, these are AI-powered virtual assistants that can answer customer queries 24/7, provide personalized insurance recommendations, and even assist customers in filing claims.
Chatbots Marketing Chapter 20: Future of Marketing Chatbots are an AI-based technology that uses instant messaging to chat in real-time with site visitors or customers. They provide an efficient and cost-effective way for businesses to offer customer support and interactive experiences.