Glossary

Glossary

Term Book Chapter Definition
Return on Investment (ROI) Marketing Chapter 13: Influencer Marketing In influencer marketing, it refers to the potential increase in brand awareness, customer engagement, and sales that often outweigh the costs associated with partnering with an influencer.
Return on Investment (ROI) Personal Sales Chapter 7: Digital Personal Sales A metric set to measure the effectiveness of social selling efforts, which reflects the return on the investment made in these efforts.