Glossary

Glossary

Term Book Chapter Definition
Conversion Rate Marketing Chapter 19: Measuring Marketing Performance The percentage of customers who take a desired action, such as making a purchase, signing up for a newsletter, or filling out a form. It's a key measure of the effectiveness of a marketing campaign or landing page.
Conversion Rate Personal Sales Chapter 7: Digital Personal Sales A metric set to measure the effectiveness of social selling efforts, which reflects the percentage of users who take a desired action.